Effective date: 2025-09-25
The security of your personal data is very important to us, therefore we take it seriously. In this Privacy Policy (hereinafter referred to as the Privacy Policy), we provide information about how UAB “IMP-EX Lietuva” (hereinafter referred to as the Company) processes your personal data when you visit our website www.impex.lt, use our services or communicate with us in other ways.
Who are we?
Personal data controller:
UAB “IMP-EX Lietuva”
Company code: 302558875
Registered office address: Jovarų g. 2-201a, Kaunas, Republic of Lithuania
Company manager – Rimantas Narbutas
Contacts:
E-mail: info@impex.lt
Tel.: +370 372 61177
What data do we collect?
We may collect the following data:
- First name, last name
- Email address
- Phone number
- Company name and position (if you represent a company)
- Address (for the execution of contracts and services)
- Bank account details, payment information
- Communication content (requests, letters, conversations)
- Technical data when you visit the website (IP address, browser information, cookie data)
How do we collect your data?
- When you submit them yourself in inquiry forms, by email, telephone or other channels.
- When data is generated automatically when using the website (e.g. cookies).
- When third parties provide data about you (e.g. courier services, partners).
For what purposes do we process your personal data?
- To administer service requests (so that we can answer questions, make suggestions).
- For the conclusion and execution of contracts (provision of logistics services, organization of freight transportation, accounting).
- For customer service and communication purposes.
- For payment administration (including compliance with financial obligations under the law).
- To offer additional services based on legitimate interest.
- For direct marketing (e.g. newsletters, offers – only with your consent).
- To comply with legal requirements and protect our interests.
How long do we store data?
- Inquiry data – 12 months from the last communication.
- Contractual data – for the entire contract period and another 10 years according to legal acts.
- Marketing data – 5 years from receipt of consent (or until withdrawal).
- Financial data – according to the Accounting Law (10 years).
Who do we transfer your data to?
- Service providers (e.g. accounting, IT systems administration, couriers, payment intermediaries, legal services companies).
- State institutions, if provided for by law.
- To subcontractors who perform logistics and transport services on our orders.
All our partners and service providers must comply with data protection requirements and ensure adequate security of your data.
What rights do you have?
You have the right:
- Receive information about the processing of your data.
- To become familiar with your data that we process.
- Request correction of inaccurate or erroneous data.
- Request deletion of data (within the limits permitted by law).
- Restrict data processing.
- Do not agree to your data being processed for marketing purposes.
- Withdraw consent to data processing at any time (where processing is based on consent).
You can submit requests regarding your rights by e-mail info@impex.lt or by phone +370 372 61177.
Cookies
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Privacy Policy Changes
This Privacy Policy may be updated. The most recent version will always be posted on our website www.impex.lt.
